Child Custody Recommending Counseling (formerly mediation)
Family Court Services (FCS) is part of the Court and provides child custody recommending counseling for families with custody and visitation disputes. A person may be referred to a recommending counseling appointment when an action is started that involves custody or visitation. During the appointment both parents meet with a FCS professional also called a "child custody recommending counselor." He or she will help the parents reach an agreement concerning custody and visitation. If the parents reach an agreement, they may receive help drafting a stipulation and Court order through the office of the Family Law Facilitator (650) 261-5010. If the parents do not reach an agreement, the recommending counselor is required to make a recommendation to the court.
Parent Orientation Class
Parent Orientation is mandatory. You must complete this class before attending your first mediation/child custody recommending counseling (ccrc) appointment.
Parent Orientation will assist you in knowing what to expect at your upcoming mediation/ ccrc appointment. It will also prepare you to think about a parenting plan that will be best for your children. There is an accompanying Parent Handbook that includes important information about logistics, resources, and helping your children through their parents' separation/divorce.
Parent Orientation may be completed in two ways:
400 County Center, 6th Floor,
Redwood City, CA 94063 [Directions]
Phone Number and Phone Hours:
Monday - Friday: 10:00 a.m. to 12:00 p.m. and 1:00 p.m. to 3:00 p.m.
(Closed from 12:00 p.m. to 1:00 p.m.)
Fax Number: (650) 261-5142
Office Hours: Monday - Friday: 8:00 a.m. to 5:00 (Closed from 12:00 p.m. to 1:00 p.m.)
For child support matters, please contact the San Mateo County Department of Child Support Services at 1 (866) 901-3212.