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Final Reports
Administrative/Information Services
| 1998 Recommendation | Response by Agency | Action by 1999 Grand Jury |
| Information
Services Employee Survey Recommendation 1: Implement by June 1, 1999, in all County departments, a suggestion program to encourage employee ideas for improvement. |
Concur, citing various formats existing for the receipt of employee ideas. | Response should have been "disagree." No program exists or has been established for the receipt of employee ideas. A suggestion program involving all employees is an important factor in achieving improvement in work methods and employee morale. |
| Recommendation 2:
The County should develop a set of ergonomic standards and evaluate all computer work stations by June 1, 1999, and correct deficiencies by December 30, 1999. |
Disagree, citing restrictions imposed by State law but also citing actions taken by the County. | The County has adopted ergonomic standards and is evaluating and correcting work stations, although at schedules slower than recommended. |
| Recommendation 3:
All County departments should phase in a standardization of basic software applications. |
Disagree, citing rapid changes in software and costs. | Agree with response. |
| Recommendation 4:
The 1999 Grand Jury should monitor preceding recommendations. |
The 1999 Grand Jury has reviewed these recommendations and responses with John Maltbie and Luther Perry and received and reviewed various documents requested by the Grand Jury. | |
| Procedures
for Receiving and Returning Purchased Goods Recommendation 5: County should establish guidelines and enhance employee training for the receiving and purchasing of purchased goods. |
Concur, citing the guide adopted in 1995 and scheduling this subject for the next purchasing training session. | Purchasing and receipt of goods by County departments is essentially a decentralized process contrary to the recommendation of a previous Grand Jury. Errors are going to occur in such a system because of infrequent use by some departments. Reminders and training are the correction. |
| Recommendation 6:
The 1999 Grand Jury should monitor Recommendation 5. |
The 1999 Grand Jury has reviewed this recommendation and response and has received and reviewed various documents requested by the Grand Jury. | |
| San
Mateo County Cable Network Distribution of Public Information Recommendation 7: The San Mateo County Telecommunications Authority (SAMCAT) should collect dues to support the San Mateo County Cable Network (SAMNET) until it becomes self-sufficient. |
County: concur SAMCAT: disagree, citing preference for voluntary contributions by its members. | The current SAMNET operation is funded by approximately $700,000 already in hand. The problem of funding support should be reviewed by the 2000 Grand Jury. |
| Recommendation 8:
SAMCAT should thoroughly evaluate the recommendations from the Stanford Alumni Consulting Team with the goal of ensuring the continuous operation of a County-wide cable television station. |
County: concur, citing the creation of a position in the County Manager's office to work with and assist SAMCAT. SAMCAT: concur, with adoption of changes to take place in 1999. | The 2000 Grand Jury should review the recommendations adopted by SAMCAT. |
| Recommendation 9:
The 1999 Grand Jury should monitor Recommendation 8. |